They're talking about us!

The Ticketing Institute

“…a smart piece of software that smart organisations should be seriously evaluating”

We were delighted with this endorsement of Artifax Event v4 from Andrew Thomas at the Ticketing Institute. He said that “this is not about room booking anymore, it’s about managing venues and revenues”, but you know that, of course!

Royal Spa Centre & Town Hall, Leamington Spa

“Using Artifax probably saves us a role and a half in salary terms today,” says David Guilding, General Manager for the Royal Spa Centre & Town Hall.

Artifax Event is used at the centre for handling room bookings and scheduling, to generate reports, track and predict audience figures, provide access to programmes, listings copy and make technical and financial information easily available.

“We’ve just started using Artifax to manage front of house, and we probably save a few days’ time every month” comments David. “Artifax also enables us to see exactly what we do use. It really is integral to our entire operation and essential to the running of our core business.”

Save the Date - 21 May 2015

birmingham hippodromeWe are delighted to announce that the Artifax Event Global User Conference will be taking place on 21 May 2015 at Birmingham Hippodrome.

Please make sure you get this date in your diary now. We will be announcing further details, including early bird pricing, shortly.

We’re planning a day jam-packed with content including presentations, expert-led sessions and hands-on workshops. There’ll be plenty of opportunities to learn, network and share. It’ll be the biggest concentration of Artifax specialists and users under one roof and we actively encourage your participation on this important day.

Travel up the night before to join our informal networking social event.

Artifox, you shall go to the Ball!

New Wimbledon TheatrePanto season is upon us and it’s a busy time for many Artifax clients. This year, the Artifax Head Office team joined in the fun and laughter at The New Wimbledon Theatre’s production of the classic rags to riches story, Cinderella.

This ancient tale was made popular by Perrault, who retold it in “Histories ou Contes du temps passé”, published in Paris in 1697. The first stage appearance of the story in England was at the Theatre Royal, Drury Lane in 1804 as part of the ‘New Grand Allegorical Pantomime Spectacle’.

The New Wimbledon Theatre’s production sees Linda Gray (Sue Ellen in ‘Dallas’) making her pantomime debut as Fairy Godmother (with hip flask and stetson) alongside Tim Vine as a quick-fire Buttons, Wayne Sleep as aide-de-camp Dandini and Matthews Kelly and Rixon as ugly sisters Cheryl and Mel.

Other Artifax clients putting on Cinderella this year include the Solihull Arts Complex and the Royal Spa Centre, Leamington Spa.

Brazilian Portuguese Translation of Artifax Event

We are pleased to announce that a localised version of Artifax Event is now available in Brazilian Portuguese.

The Brazilian Portuguese translation of Artifax Event is a new addition to the growing portfolio of local language translations, which now includes Spanish, German and Greek, with further languages scheduled for release in the New Year.

Artifax prides itself on catering to our clients’ differing cultural and business needs. Our success in delivering a solution that is easily tailored for use in different countries is borne out by the strength of our global client base.

Did you know…

…Translations are possible for all field names and application strings, so Artifax Event can use the terminology you use in your own organisation. Don’t like our term ‘Arrangement’? Change it to ‘Project’ instead!

Christmas and New Year Opening Hours

Please note that Higher Tier Support and Development services will not be available between Monday 22 December and Friday 2 January (inclusive).

We advise against undertaking major upgrades or server moves affecting your Artifax product during this period.

First Tier Support will be unavailable on Christmas Day, Boxing Day and New Year’s Day.

For more details about Artifax’s opening hours please visit the Artifax Help Centre where you’ll also be able to search our knowledge base for articles and downloads.

Need a login to the Artifax Help Centre? Email support today.