Artifax Event Classic

Artifax Event boxVersion 3.33 of the Artifax Event Classic family of products has been released This upgrade includes new and improved features for:

  • Artifax Event Staffing
  • Tessitura integration
  • Artifax Event Online
  • Artifax Staffing Online

Files and release notes can be downloaded from:

Artifax Event

Version 4.0.2 was released this week and provides the opportunity for many more Artifax Event Classic clients to migrate or upgrade.

New features include:

  • Sub-resources – create flexible packages of resources
  • Deals and ticket sales forecasts
  • MailChimp integration – subscribers are automatically added to Artifax Event as Entities
  • API – includes Entity details
  • Published Calendars – as .ics files or .xml feeds

Interested in finding out more? Contact us to find if moving to Artifax Event v4 would benefit your organisation.

Artifax Help Centre - Make Sure You're Registered!

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Visit to:

– Download software and documentation, and be automatically notified of new releases

– Search the knowledge base for answers to your questions

– Log, check the progress of, or make updates to support tickets

Make sure you are up to date with the latest product development news from Artifax through the Help Centre. If you are not already registered, sign up today at

Artifax Around the World

Australia – SCM using Artifax to drive efficiencies

Australian FlagPart of the University of Sydney, The Sydney Conservatorium of Music (SCM) is Australia’s premier tertiary music institution. ‘The Con’, as it is affectionately known, is also the home of the Conservatorium High School for musically exceptional secondary students.

Following a major redevelopment, the new facilities, completed in 2001, are regarded as among the finest in the world with five performance venues and over 130 teaching and practice studios, spanning almost thirty thousand square metres.

SCM have been users of Artifax Event Classic, including Artifax Event Staffing, since 2011, and turned to Artifax’s Asia-Pacific Distributor, Get Smart Consultancy, to help them better manage student recitals and exams. The process had, to that point, required administrators to grapple with multiple spreadsheets.

As proof-of-concept, Get Smart Consultancy designed a solution using standard Artifax Event Classic features including custom fields, contact data import and staff availability rules. Integration with Artifax Event Online enabled students to view their schedules using a browser and to download examination materials.

SCM were delighted with the design and the resulting efficiencies and have subsequently purchased additional licenses for this new project, for implementation in October 2014.

Does the challenge faced by SCM sound familiar? Artifax experts are on hand to help. Contact us today to make sure you are getting the most out of Artifax Event.

Greece – The Apollon Theater installs Artifax

apollon-theaterThe Apollon Theater in Hermoupolis, the main town of the island of Syros, is an important landmark and a symbol of the island’s financial and cultural prosperity circa mid-19th century. Constructed between 1862-1864, to the designs of the municipal architect Pietro Sambo, it remains to this date an architectural jewel, and one of the oldest indoor theatres of modern Greece.

In the heyday of the theatre, many distinguished artists and leading theatre companies, from Greece and abroad, performed on its stage. In the ‘50s, the theatre entered a period of decline and eventually closed, deemed unsafe and unsuitable for performances. Since its restoration in 2000, the theatre has become a summer destination for lovers of the arts from all over the world.

In 2014, the Apollon Theater celebrates 150 years of life with a major upgrade programme. Part of it is the installation of the Artifax Event booking system to ensure optimal and transparent organisation of event programming. The new upgrades also include the development of branding identity and the introduction of a venue manager. A campaign is now planed which is aimed at highlighting and promoting the history and activities of this unique theatre at a global level for the first time.

Artifax is delighted to have been chosen for such a special project, and Artifox looks forward to making his debut there shortly.

Tessitura Learning and Community Conferences


We attended the Tessitura Learning and Community Conference in Dallas, Texas this summer where Scott Whitehouse (Database Manager, Birmingham Hippodrome) gave a presentation focussing on their experience on moving from Artifax Event Classic (v3) to Artifax Event (v4). The Birmingham Hippodrome averages over 500,000 visits annually, making it the most popular single auditorium in the UK and Artifax software is crucial to the management of this major venue.

Find out how the Artifax Support Team worked alongside Scott and his department to seamlessly carry out the Hippdrome’s upgrade to Artifax Event v4, with minimal disruption and maximum stakeholder satisfaction! Contact us if you’d like to read the full case study.

We are delighted to be supporting the Tessitura European Conference at the Birmingham Hippodrome on 20 and 21 October and look forward to seeing you there. Please let us know if you are planning on attending and if you’d like to arrange an appointment to meet us or do come along to our session on Tuesday afternoon.

At the Lord Mayor's Show

Rebecca HallArtifax sales administrator, Rebecca Hall, will be taking part in annual Lord Mayor’s Show in London. This well-loved pageant, which requires newly elected Mayors to present themselves at court and swear loyalty to the Crown, has been taking place in the City of London for nearly 800 years. It will be Rebecca’s first time in the Lord Mayor’s Show, marching with the Household Troops Band of the Salvation Army, playing the Tenor Horn. We wish Rebecca well in this undertaking; the route is over three miles long and will require a lot of stamina!

The 2014 Lord Mayor’s Show will be on Saturday November 8th at 11am. See here for more information.


Southbank Centre are recruiting for an Events and Collections Systems Manager

The role is fully responsible for the Events and Collections Management Systems which include: Artifax Event, Artifax Event Online, Artifax Event Calendar Share and Vernon CMS, but will also look after our new Digital Asset Management System and Archive Management systems which are in the process of being procured at the moment. The role also line manages the Events and Collections Systems Administrator and manages project budgets where applicable.

See more details in our blog and on Southbank Centre’s website.