Join Our Team

We are Recruiting

We are always on the look-out for talented individuals to join our team.

If you want to take a look at who you’d be working with, check out our About page!

Please scroll down for details of our current vacancies.

NO AGENCIES PLEASE.

There are lots of reasons why you might want to join us. Here’s what we think you should know:

Company

We are committed to putting our clients first in everything we do. We’re innovative and entrepreneurial, always looking for new ways to improve our software and services. We’re not out to maximise profit to the detriment of our clients and this extends to treating our staff properly too. Complete transparency, honesty and integrity are important to us.

Clients

We have some of the most fabulous clients in the world, including household name theatres, festivals, museums, galleries, visitor attractions and places of worship.

Location

Our bright, airy offices are within a couple of minutes’ walk of Epsom’s town centre, train station, playhouse and parks. Epsom Downs and the Epsom Downs Racecourse, home to the most famous flat race in the world (The Derby), are nearby. We have cycle shelters and shower facilities for anyone who pedals to work.

People

We’re a friendly, collaborative, open and diverse team. Many of us have a background in venue management, running events or in the performing arts.

Pension

Artifax contributes 3% of your basic salary to a Group Personal Pension Plan.

Holiday

Holiday entitlement increases each year up to a maximum of 29 days, plus Bank Holidays.

Flexible Working Hours

If you’ve childcare or other commitments, we’ll do our best to accommodate these. We’re happy to offer part-time roles and job-sharing too.

Refreshments

Help yourself to fresh fruit, healthy snacks, proper coffee, dozens of different types of tea and fruit squashes. We supply many cakes on the flimsiest of pretexts!

Perks

We offer shopping discounts, corporate gym rates, takeaway discounts, members’ only cinema tickets, free phone insurance, a Cycle2Work scheme, childcare vouchers and interest-free season ticket loans.

Training

Our online learning portal has 6,000+ courses in business, technology and creative skills for your business and personal use. We also provide role-specific in-house and external courses.

Dress Code

If you can’t see up it, down it or through it, then it’s suitable office attire!

Bonuses

Annual bonuses are awarded at the end of the financial year, based on company and personal performance. Everyone gets a Christmas hamper! We also have a staff suggestion scheme.

Social

We have a big Christmas party, usually at a client’s venue. Past events have included a winery tour and wine-tasting, a circus evening and the pantomime, plus dinner, of course. There’s also an outdoor summer event and plenty of ad-hoc pub and other nights.

Charitable Giving

We match fund your charitable donations and sponsor you in your fund-raising endeavours.

Progression

We’re a small business and it’s easy for individuals to shine. Many of our people have joined in one role and then moved on to do something completely different in the company as we spot their talents and they want to expand their skills.

Current vacancies

Marketing Manager

Introduction

​We are seeking a confident and outgoing individual for the newly-created position of Marketing Manager. This is a chance to take ownership of all online and offline marketing campaigns to grow our brand. This is an autonomous role, which you can shape to help develop your career with a long-established cloud software business.

Summary

  • Permanent
  • Full-time or part-time
  • Based at our Head Office in Epsom
  • Sole-charge (initially) with the opportunity to shape your own role
  • Competitive salary
  • Flexible working
  • Range of benefits, including Perkbox and Lynda (LinkedIn)

Description

  • Marketing strategy
  • Content creation
  • Manage and deliver B2B marketing campaigns (print and digital) spanning multiple touch points (blogs, social media, white papers, press releases and case studies), working closely with our external PPC agency
  • Ensure that marketing messages are suitable/can be re-purposed for an international audience
  • Demand creation and lead generation, working closely with the Head of Business Development
  • Market research to identify new opportunities
  • Return on Investment (ROI) evaluation
  • Project management for our user conference (every 2 years)
  • Ensuring adherence to our brand guidelines

Person Specification

Essential

  • Educated to degree level
  • Full marketing mix
  • Comfortable with using social media platforms (primarily Twitter, Facebook, Instagram and LinkedIn)

Desirable

  • Experience of technology/cloud software (SaaS) marketing
  • An interest/experience in the performing arts or of working in a venue
  • Experience with the following systems: Adobe Creative Cloud, Google AdWords, Google Analytics, HubSpot, MailChimp
  • Experience with ArtifaxEvent

How to Apply

Please email your CV together with a covering letter explaining why you would like to work for Artifax, what you would bring to the role and stating your salary expectations.

Developer (full stack PHP)

Introduction

We are pleased to offer the role of Developer (full stack PHP) working with our team of highly skilled and talented professionals.

Within this role you will be developing industry leading, cutting edge event, venue and resource management software applications for our clients in the UK and abroad. You will be joining a creative, collaborative, friendly and hard-working Scrum team developing a range of existing and new products, plugins, widgets, integrations and custom projects.

The ideal candidate will have a degree in Computer Science or a related discipline, will have been a developer on one or more enterprise software engineering projects, will have experience of Scrum, will enjoy working in a team, will have a keen eye for detail and an enthusiasm for web application development.

Summary

  • Permanent
  • Full-time, 37.5 hours per week, Monday to Friday, 9.00am – 5.30pm
  • Based at our Head Office in Epsom (35 minutes from Waterloo)
  • Competitive salary
  • Company group personal pension scheme (3% company contribution)
  • 20 days annual leave in addition to public holidays (increases with length of service)
  • Range of non-contractual benefits and perks

Description

  • Writing clean, well designed code
  • Developing new features and improvements
  • Developing integrations with 3rd party applications
  • Fixing defects
  • Designing relational database schemas
  • Developing caching techniques
  • Following industry best practices
  • Participating in Scrum meetings
  • Focusing on performance, reliability, scalability and security
  • Proposing technical standards, coding standards, tools and platforms
  • Producing specifications and documentation
  • Identifying application performance improvements
  • Identifying potential penetration and injection issues, defining and implementing solutions
  • Mentoring colleagues in technologies, methods, frameworks and standards
  • Performing code reviews of own and colleague’s work
  • Ensuring source code managed accurately using Git
  • Identifying and escalating technical issues, roadblocks or risks
  • Assisting with production environment updates and security patches

Person Specification

Desirable Skills/Experience

  • Computer Science Degree
  • Minimum 2 years experience working as a Developer on projects using PHP 5.5x or above, MVC architecture (CodeIgniter and/or Laravel favourable), Javascript, jQuery, SQL, CSS, .less, XML, JSON, HTML, AJAX, RESTful
  • Experience of IIS/WAMP/LAMP, MS-SQL/MySQL, Agile development (preferably Scrum), Git, Jira, Bootstrap 3 (or similar), Fluid and Responsive design techniques, TDD, DevOps

Key Competencies

  • Critical thinking and problem solving
  • Analytical thinking
  • Accuracy
  • Planning and organising
  • Decision making
  • Clear communication and documentation
  • Team work
  • Self-motivation
  • Time management
  • Adaptability
  • Flexibility
  • Consultative skills
  • Working to deadlines

You

  • Passionate about web development
  • Passionate for excellent UX/UI design
  • Enjoy researching
  • Enjoy problem solving
  • Enjoy and are competent at front end work as well as the technical aspects of back end development
  • Willing to liaise directly with clients if required
  • Willing to learn new skills
  • Enjoy working in a team including assisting colleagues when required
  • Enjoy multitasking
  • Enjoy fast-paced development
  • Good communication skills
  • Willing to accept guidance
  • Able to remain focused within a lively environment
  • Keen attention to detail

How to Apply

Please email your CV together with a covering letter explaining why you would like to work for Artifax, what you would bring to the role and stating your salary expectations.

Software Trainer

Introduction

We’re looking for an exceptional individual to provide user-driven services to our clients, including training, support and documentation.

Full training will be provided, although an interest in the performing arts or experience of working in a venue or an events team are desirable.

Summary

  • Permanent
  • Full-time, 37.5 hours per week, Monday to Friday, 9.00am – 5.30pm
  • Based at our Head Office in Epsom (35 minutes from Waterloo)
  • Competitive salary
  • Company group personal pension scheme (3% company contribution)
  • 20 days annual leave in addition to public holidays (increases with length of service)
  • Range of non-contractual benefits and perks

Description

  • Conduct training sessions on customer premises, at the Artifax Head Office and online based on training plans and course outlines*
  • Deliver product-focused webinars to users
  • Write and maintain training and other product-related materials
  • Storyboard and record functionality-based user videos for inclusion on the Support Help Centre
  • Provide internal product-related training to staff
  • Provide cover for the 1st Tier Support team
  • Attend conferences (internal and external)
  • Participate in regular team and company meetings

* This will involve travel outside of normal office hours and regular periods away from home

Person Specification

​Key Competencies

  • Critical thinking and problem solving
  • Attention to detail
  • Excellent communication and presentation skills
  • Self-motivation
  • Effective time management
  • Adaptability
  • Flexibility
  • Diplomacy

You

  • Are out-going and personable with a good sense of humour
  • Are a team player
  • Are calm under pressure
  • Can converse converse clearly and concisely both over the phone and in person, quickly building a rapport
  • Ask appropriate questions in order to extract relevant and critical information
  • Can explain technical concepts to a non-technical audience
  • Are able to work on your own initiative with minimal supervision
  • Can cope with changing priorities and tight deadlines

How to Apply

Please email your CV together with a covering letter explaining why you would like to work for Artifax, what you would bring to the role and stating your salary expectations.

Artifax is an equal opportunities employer. Job applicants are selected solely on the basis of their merits and abilities.

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